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Very RUDE customer at Lehi Albertsons!
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Very RUDE customer at Lehi Albertsons!
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Topic: Very RUDE customer at Lehi Albertsons! (Read 1588 times)
mom_of_5
Savvy Member
Posts: 21
Very RUDE customer at Lehi Albertsons!
«
on:
June 26, 2009, 07:19:03 PM »
Ok ladies bear with me, I do have a question. But first I must give a little info.
I went into the Lehi Albertsons today, and realized once I got there that I had forgotten my Twice the Value coupons. (ya I know!) Since I live in EM I wasn't going to go back and get them. My first thought was "hopefully they have a few ads left. I can just grab one."
After looking around a bit, and not finding any. I thought "maybe they are hidding them behind the CS desk" So I went to the guy at the desk and told him I had forgotten mine and could I have another please. He then preceded to tell me that they did not have any more because someone had come in and taken them all! I couldn't believe it! He said that while they didn't see who had taken them... that they had a guess who it was because there was a woman who had come in five times already that day with the coupons. He said they asked her if she thought it was fair, and she replied "Of course it's fair! I'm paying for them!" I'm not sure what she meant by that but that is what she thought was a good answer.
Anyhow my question is....do you all think this is fair? Kinda a first come first serve basis, or was this lady totally out of line? I mean I can understand taking one or maybe even two extra, but really ALL OF THEM???
Thanks for letting me vent and really please let me know your honest opinion, and maybe what we (and albies) could do about this problem.
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WOC Diva
Savvy Senior Member
Posts: 201
Re: Very RUDE customer at Lehi Albertsons!
«
Reply #1 on:
June 26, 2009, 07:47:13 PM »
Amy, I think you need to write a coupon ettiquette article, just by itself. These kind of folks make coupon folks look like "radical extremists."
The only problem is that folks that would take the coupons like that wouldn't give a flying flip about doing so. But I think that even those of us who do couponing regularly and try to be kind and polite about it are still perhaps in need of a reminder or guidance occassionally. My sister is a total sweetheart and considerate, but it never occurred to her that taking 15 $1 off tear sheets from 7-11 and then using them at Target on Ben & Jerry's Ice Cream was a coupon etiquette breech. Don't worry. I set her straight.
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Christi
Savvy Senior Member
Posts: 224
Re: Very RUDE customer at Lehi Albertsons!
«
Reply #2 on:
June 26, 2009, 08:38:10 PM »
I think that the key to coupon etiquite is just to think of others before you make a choice. If you think of the other shoppers you won't hog all of the coupons. If you think of the employees and be kind and respectful then the rest of us won't have to put up with cranky employees. Just think of others and it makes your choices easy.
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MichelleB
Administrator
Savvy Pro
Posts: 313
Re: Very RUDE customer at Lehi Albertsons!
«
Reply #3 on:
June 26, 2009, 11:07:28 PM »
First I .am sorry for your experience I hate when I have it all mapped out and then forget a coupon ect. No I don't think it is fair to take that many ads. I think we all need to remember that double coupons are something Albie's is paying for to drum up more business. I believe they want you to shop there and that why they make it just so "sweet". I hope we will all remember to be considerate so that Albie's will keep this great incentive going. Thanks to all those make us coupon shoppers proud.
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Michelle, Moderator/Target Specialist
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darmomof2
Savvy Member
Posts: 20
Re: Very RUDE customer at Lehi Albertsons!
«
Reply #4 on:
June 26, 2009, 11:14:10 PM »
i was at SF albies on wed about 8:30 am and there was a lady just yelling st the male cashier telling him you are just a cashier and i am a paying customer and i should be able to use as many doubles as i want to. he was very nice to her and tole her the ad states only 3 per person per day she was so pi** she left and was cussing the whole way to the door. I came up handed all my stuff and he said that he was glad that i was honest. i smiled and asked him if he wanted one of the Coffee's that had just bought and he said sure so i gave it to him. he said you have just made my day mam. I have learned that you catch more fly's with honey than with vinegar my grandma always says.
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MomTo4Girls
Forum Moderator
Ultimate Savvy Shopper
Posts: 547
Re: Very RUDE customer at Lehi Albertsons!
«
Reply #5 on:
June 27, 2009, 12:20:05 AM »
You'd think that Albertson's would learn by now that they can't just set them out when they have doubles in them. I thought they were always keeping them at customer service when they had doubles but that is just sad. The coupons state that you can use a set per day. Some stores are nice enough to let you do more if you go out to your car and then come back in... people like this will probably ruin it for the rest of us.
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~Kim
Mom To 4 Girls
SusanT
Administrator
Ultimate Savvy Shopper
Posts: 1889
It's a BOY!!!
Re: Very RUDE customer at Lehi Albertsons!
«
Reply #6 on:
June 27, 2009, 08:00:52 AM »
Most, if not all stores are now putting them behind the counter. There are still people that will look for a break between employees there are make out with them. Stealing IMO.
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SusanT, Administrator
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Sally
Administrator
Savvy Pro
Posts: 421
Re: Very RUDE customer at Lehi Albertsons!
«
Reply #7 on:
June 27, 2009, 08:38:11 AM »
I was at Albertsons in Sandy a couple days ago and their CS Manager told me they were phasing out double coupons. Guess that's what happens when people take advantage of the system! I didn't even get to use my doubles this week because there was nothing that I was buying that I could double a coupon and make it not more than the purchase price!
Oh well!
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Sally, Moderator
Authorized Savvy Shopper Trainer
I teach
FREE
coupon classes - (No. Utah County Area) PM me for classes or call 344-2588!
mom_of_5
Savvy Member
Posts: 21
Re: Very RUDE customer at Lehi Albertsons!
«
Reply #8 on:
June 29, 2009, 08:28:13 AM »
Thanks for verifying how I was feeling. I was wondering if it really was fair "finders keepers" kinda thing. I wonder if I should suggest to the mngr to keep them behind the counter? But I am excited for this next weeks double coupons! And I WON'T be forgetting them this time!
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amybro
Savvy Member
Posts: 15
Re: Very RUDE customer at Lehi Albertsons!
«
Reply #9 on:
June 29, 2009, 09:38:47 AM »
Yes very rude and unfair to take them ALL!
I also work as a cashier (at Wal-mart though), so I get to participate on both sides of this coupon thing. I have to say that I am sometimes amazed at the way I am treated when I have to say "Sorry, I can't do that for you" or explain why what they are doing isn't fair, ect...I have been yelled at so many times and told to get my manager. Luckily, our managers are getting tired of it too and whereas before they would just say "go ahead and do it this time", we quickly found that the same people kept coming back and saying "You're manager always approves this for me" or something like this. Now they just back up the cashiers unless it's really something we SHOULD do. I could tell you all some pretty good stories. LOL! In truth though, it worries me that some are going to ruin it for the rest of us, especially when I hear my manager talking about not price matching at all anymore in our store. YIKES! I don't think it will really happen, but he is cracking down on the rules big time now.
Amy
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freepleeze
Savvy Member
Posts: 8
Re: Very RUDE customer at Lehi Albertsons!
«
Reply #10 on:
July 03, 2009, 11:52:02 AM »
WOW that individual who stole those coupons has got some nerves!!! If I EVER see anyone do that I would sooooo confront them!!! They should hang in all the stores pictures of people who abuse the system...lol!!And they should NOT be allowed any ads or maybe even not allowed in the store!! But for reals people we need to use COUPON COURTESY!!!!! LETS DO A LITTLE MORE TO BE A LITTLE BETTER!!!!
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